Five Job Positions In An Ice Cream Shop

I SHERBET you’ve dreamt of working in an ice cream business at some point in your life. And if you’re thinking about starting your own shop, you’re probably considering the job positions of your business. I got you covered!

These are the 5 job positions in an ice cream shop:

1. Ice Cream Shop Manager
2. Ice Cream Scooper
3. Quality Assurance Technician 
4. Ice Cream Taster 
5. Ice Cream Production Assistant 

In this article, I will detail each role’s responsibilities, typical pay, and value to the business. 

Ice Cream Shop Manager

A business cannot exist or achieve great milestones without a manager. This is because a manager is in charge of the overall operation of a company. 

According to ZipRecruiter, the average yearly salary of an Ice Cream Shop Manager in the United States is $33,987 which spells at least $16 per hour. 

The core responsibilities of an ice cream shop manager are as follows:

• Assigning tasks that would help the business accomplish its goals and objectives;
• Tracking and managing budget and inventory;
• Monitoring and enforcing all food safety requirements;
• Hiring and staffing; 
• Giving performance evaluations;
• Facilitating an action plan in case of emergency; and
• Providing good customer service.

Here are the minimum qualifications for an ice cream shop manager:

• An optimistic can-do mentality
• Outstanding communication and customer service abilities
• A thinker who is open to sharing thoughts
• Exceptional attention to detail
• An urgency to complete tasks and the capacity to multitask

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Ice Cream Scooper

Ice cream scoopers are basically the faces of ice cream brands. They provide customers with samples, serve ice cream, and prepare other delectables. 

According to ZipRecruiter, the average yearly salary for an ice cream scooper in the United States is $24,941. That works up to roughly $12 per hour.

The core responsibilities of an ice cream scooper are as follows:

• Greeting customers and making ice cream recommendations;
• Responding to questions about the ice cream products;

• Checking that the shop has enough ice cream and other frozen delicacies;
• Sanitizing equipment on a regular basis;
• Scooping ice cream into cones or cups and packaging the finished product;
• Meeting cleanliness requirements by wearing gloves and other protective equipment when preparing meals; and
• Arranging merchandise.

The minimum requirements and qualifications for an ice cream scooper are:

• A high school diploma or GED certificate
• Food handler card 
• Capability to stand for extended hours
• Customer service skills and experience 
• Capability to precisely follow mixes
• Reliable and dedicated
• Sociable and has a welcoming demeanor

Quality Assurance Technician 

Having high-quality ice cream is a top priority for ice cream businesses and that’s why there are quality assurance technicians. They ensure that the ice cream products are properly handled throughout production and premium in quality. 

The average quality assurance technician pay in the United States is $49,590. That said, the compensation frequently ranges between $43,938 and $54,181 depending on experience and education. 

A quality assurance technician’s primary responsibilities are as follows:

• Work with the customer service and production teams to make sure that projects are begun, performed, and completed in accordance with federal standards;
• Manage process point review, label and material review, and QA approval of documentation control, line clearance, and process deviations;
• Develop manual test cases, test data, and test scripts in accordance with the project goals; 
• Perform manual and automated testing, assessing and documenting findings; 
• Examine end-user comments to ensure the correctness of executed operational descriptions;
• Document problems properly to ensure that they are not replicated; and
• Provide required status and outcomes.

The credentials and prerequisites for a quality assurance technician are:

• A degree in mathematics, food science, or any closely related discipline
• Experience in the specific industry
• 1 year or more of auditing experience
• Capability to work with less supervision
• Extensive knowledge of enforcing SOPs and product standards
• Knowledge of all MS Office Suite applications
• Outstanding attention to detail
• Excellent communication skill 

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Ice Cream Taster 

Ice cream tasters, also known as sensory analysts, evaluate frozen delicacies. They are essentially food scientists who employ science as well as components of business and marketing.

According to the U.S. Bureau of Labor Statistics, the average annual pay of food scientists is $74,160 and expected to increase by 8% over the coming years. Food scientists that work in food manufacturing earn around $77,490 per year.

The main responsibilities of an ice cream taster are:

• Examining the texture and taste of products to verify if they fit the standards;
• Reporting observations regarding food preparation practices;
• Creating new flavors and mixes;
• Determining if food are contaminated;
• Keeping track of the ingredients, and cooking directions for each product tested; and
• Checking if the products have been properly prepared.

Some of the qualifications of an ice cream taster are:

• Superior taste awareness
• Extensive understanding of meals and ingredients
• Communication abilities, both verbal and written
• Culinary education and training

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Ice Cream Production Assistant

Production assistants are primarily responsible for improving production efficiency. They assist with packing and storing ice cream products at an ice cream shop. 

The average yearly salary of an entry-level production assistant is $29,294 or about $14.08 per hour.

The main responsibilities of an ice cream production assistant are:

• Arranging and storing food supplies appropriately;
• Following manufacturing SOPs and ice cream recipes to the letter;
• Cleaning and sanitizing all food preparation areas in accordance with recognized hygiene requirements; and
• Assisting with the delivery and unloading of food stocks.

While some requirements for this position are:

• Passion for ice cream
• Experience helping in kitchens
• Food Handler’s License
• Understanding of food health and safety standards
• Working ability in a fast-paced setting
• Outstanding time management and organizational skills

Conclusion 

The 5 job positions in an ice cream shop are:

1. Ice Cream Shop Manager – In charge of the overall operation of the ice cream business. 
2. Ice Cream Scooper – In charge of giving out samples to consumers, serving ice cream, and preparing other delectables.
3. Quality Assurance Technician –   Responsible for ensuring that the ice cream products are handled properly throughout the manufacturing process
4. Ice Cream Taster – Responsible for evaluating frozen delicacies using science as well as advertising and business components.  
5. Ice Cream Production Assistant – Primarily in charge of increasing production efficiency by aiding with the whole ice cream production process

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Frequently Asked Questions

To learn more on how to start your own ice cream/gelato business check out my startup documents here

This blog post is provided for informational purposes only. The information contained is not intended to constitute legal advice or to substitute for obtaining legal advice from a qualified attorney.